Growth Marketing Manager

Allbound is seeking a Manager of Growth Marketing specializing in digital acquisition. In this role you’ll report directly to the VP of Marketing. You will plan, develop, implement and manage our overall traffic acquisition strategy. You’ll lead continual efforts to analyze performance across key campaigns and channels and optimize campaigns to efficiently drive highly qualified traffic to the site. You’ll oversee key agency relationships such as Programmatic Media and collaborate with our Search Engine Optimization agency. As you get onboarded and familiar with current channels and activities you’ll use data to advocate for new growth driving initiatives throughout the funnel with an emphasis on upper funnel. 

The ideal candidate has deep working knowledge of digital marketing and advertising and can serve as our internal ambassador for communicating learnings and performance in an effort to scale activities to improve brand awareness and drive bottom line growth. Given our paid and organic efforts are linked, you understand how these efforts support our paid campaigns.

Does this sound like you? if so, apply now

How you’ll contribute:

• Increase client acquisition through experimentation and targeted campaigns

• Implement and manage demand generation campaigns via paid, earned, and owned channels

• Optimize digital media touchpoints, including landing pages and ads

• Full ownership over channel performance and reporting

• Continual optimization of CAC:LTV

• Define KPIs per channel; map appropriately to where in the funnel the activity is targeting

• Partner with in-house RevOps team to understand how touchpoints throughout the customer journey are interacting and influencing the customer journey and resulting conversion

• Manage budget allocation; thorough reporting justifying where to scale and pull back spend

• Partner with operations and vendor agency to ensure all pixels and site tags are firing and populating accurate data

• Understand and articulate audience targeting techniques; share learnings that are applicable to other marketing activities. Report on engagement and performance of new creative sets and their overall impact on CAC

• Partner with the Product team for support on campaign specific requirements such as product and feature launches, custom landing pages/flows, and incentives. Ensure messaging, experience, and look & feel on the website is consistent with media in market

• Regularly package and present learnings and performance with executive team

• Track and manage multiple lead generation channels analyzing user engagement and conversions

• Collaborate with Marketing Manager and SEO vendor in Organic Traffic strategy

• Main POC for paid media agency; oversee and manage billable hours and deliverables

Who you are:

• Data-driven. You know how to interpret and report on data, analyze it, and make decisions based on it

• Creative. You find a way to solve problems that aren’t always straight forward.

• An owner. You don’t ride the coattails of others. You strive to take the initiative and make things happen on your own

• Organized. You achieve results on time while communicating progress along the way.

• Collaborative. You provide ideas and suggestions to the team and ask for feedback on ways to improve your work

• A learner. You digest information regularly to make you a better marketer and person. You always have a backlog of ideas you want to try based on your learning

• MVP-minded. You don’t waste time making something perfect. You implement your ideas fast and improve as you go

• Open and honest. You’re not afraid to challenge the status quo or say what you’re feeling

What you need:

• Minimum 5 years experience driving strategy and execution of impactful, B2B SaaS top of funnel acquisition campaigns

• Deep knowledge of various traffic acquisition methods and tactics for improving online web traffic and MQLs

• Salesforce (CRM) and HubSpot Marketing Automation experience

• Expert with Google Analytics. Familiarity with Tag Manager, Campaign Manager, Search Console and other reporting/analytical tools such as Moz and SEMRUSH

• Ability to oversee technical deployment of creative assets and tags

• Possess an entrepreneurial mindset and enjoy the opportunity to investigate new opportunities, evaluate their output, and pivot.

• Experience planning, executing, and measuring multi-channel, full-funnel media strategies with the goal of driving revenue and consumer growth as well as managing creative and media programs

• Agency experience a plus

• Channel/partner experience a plus

Front End Engineer

Allbound is seeking a detail-oriented and process-driven Front-end Engineer. If React, HTML5 and CSS are your jam, this is your festival. You will be a large part of a small team of dedicated developers building out a feature-rich, API-driven platform that hosts a variety of big logos around the globe.

As a front-end engineer your input is vital, as you will help shape the platform, the code, and the product vision. Your code, written in this agile environment, will go from concept to completion quickly, but smartly. You’ll be able to put your stamp on this product from day one.

Does this sound like you? If so, apply now. 

Primary Responsibilities:

• Executing product vision with the team
• Designing, developing and delivering the frontend platform that supports new features in a lean, agile environment
• Taking ownership of features from backlog through deployment
• Assisting in continuous improvement in engineering practices
• Mentoring and growing with team members
• Enthusiastically seeking feedback and training to continue to improve and develop skills

Qualifications

• 3+ years experience in web-based front-end development with a specific focus on React and Redux ecosystem
• Advanced experience with REST API interaction
• Advanced skills in HTML 5 and CSS 3
• Advanced experience with the DOM, DOM manipulation and the ins and outs of asynchronous web development including a strong JavaScript skills including ES6
• Ability to create complex interfaces with HTML and CSS from fidelity designs and prototypes
• Experience with at least one of the major build tools: webpack, gulp, grunt, etc.
• Familiar with Node and npm (don’t need to be an expert)
• Proficient in OOO pattern and development
• Proficient in devops practices with tools such as GitHub

A Big Plus

• Experience with Sass
• Familiar with CSS methodologies such as BEM, SMACSS, Atomic design, etc.
• Experience with Jira or similar tool to track user stories through development
• Experience with multi-tenant SaaS infrastructure development a plus
• Comfortable in Agile Scrum development
• Bachelor’s Degree in CS or related field a plus

Benefits and Perks

• Competitive Compensation
• Unlimited Paid Time Off (PTO)
• Paid Holidays
• Medical, Dental & Vision Insurance
• Short/Long-Term Disability & Assistance Program
• Health Reimbursement Account
• Pet Insurance
• 401k

Sr. Software Engineer (Front End)

Allbound is seeking a detail-oriented and process-driven Front-end Engineer. If React, HTML5 and CSS are your jam, this is your festival. You will be a large part of a small team of dedicated developers building out a feature-rich, API-driven platform that hosts a variety of big logos around the globe.

As a front-end engineer your input is vital, as you will help shape the platform, the code, and the product vision. Your code, written in this agile environment, will go from concept to completion quickly, but smartly. You’ll be able to put your stamp on this product from day one.

Does this sound like you? if so, apply now.

Responsibilities

• Develop and configure software that delivers test automation suites that meet our business coverage objectives
• Write and maintain test cases
• Take ownership of projects and sprints deliverables
• Learn and understand the business domain and application architecture
• Perform initial diagnosis when automated test suites fail
• Be a stakeholder & contributor for projects which aims to continuously improve the QA function at Allbound
• Improve process and quality via test and process automation: defining right strategy and technology based on process and architecture assessment by engaging different roles and stakeholders

Qualifications

• Expert in UI Automation using tools like Selenium web driver & experience with automation framework development
• HANDS-ON with Katalon Studio would be a plus
• Proficient in Java/Groovy/Python as a programming language
• Expert in API testing (manual and automation) using Rest Assured framework, Postman, etc.
• Exposure and know-how of performance testing and security testing tools
• Knowledge of AWS / Cloud would be a plus
• Should be a self-driven engineer with the desire to use practical and professional concepts in QA along with the application of QA standards and procedures to resolve routine issues
• Should be able to write use cases based on product requirements, execute them and report issues in the bug tracking system
• Should be self-starter, lead, and self contributing to the QA team to build robust and flexible Automated Testing Framework
• Hands-on current experience authoring, building, and adopting large-scale, cross-functional automation frameworks with well-balanced coverage across back-end integration, database levels, UI.

Benefits and Perks

• Competitive Compensation
• Paid Time Off (PTO)
• Paid Holidays
• Medical Insurance

Sr Software Engineer (Backend)

Allbound is seeking a detail-oriented and process-driven Lead Engineer (Backend). You will be a large part of a small team of dedicated developers building out a feature-rich, API-driven platform

To be a good fit for the position, we have to make sure we align on a few key things. The ideal candidate for this role is eager to work for a SaaS startup that is poised for continued growth. Your code, written in this agile environment, will go from concept to completion quickly, but smartly. You’ll be able to put your stamp on this product from day one.

Does this sound like you? if so, apply now

• Required Experience

  ●  Bachelor’s Degree in Computer Science, Software Engineering, or related field / extensive work experience

  ●  Expert-level knowledge in object-oriented PHP programming (5+ years)

  ●  Experienced in writing testable, and reusable PHP modules using Laravel Framework

  ●  Advanced knowledge of HTTP API development and patterns like REST (3+ years)

  ●  Advanced experience with SQL or NoSQL database design and interaction (2+ years)

  ●  Basic understanding of DevOps concepts (AWS, Docker Containers)

  ●  Comfortable with Agile development methodologies such as Scrum and Kanban

  ●  A sense of ownership and pride in your performance and its impact on the company’s success

  ●  Strong verbal and written communication skills, solid team player, with demonstrated abilities in analysis and problem-solving.

   

  Big Pluses

  ●      Experience with microservices architectures

  ●      Understanding of React.js and its core principles

  ●  Security-conscious and familiar with best practices and industry standards

  ●   Experience with container management systems like Kubernetes

  ●  Proficient with AWS services, especially in the Compute, Database, Storage, and Analytics products

  ●  Proficient with CI/CD platforms

  ●  CMS development experience

  ●  Knowledge of “the channel” or indirect sales teams and software they use (they are our users)

   Characteristics

  ●  Detail-oriented

  ●  Life-long learner

  ●  Process-driven

  ●  Team player who loves to share knowledge and credit

   

  Benefits and Perks

  • Competitive Compensation
  • Best industry vacation policy
  • Medical & Vision Insurance
  • Wellness Benefits

  Allbound is Proud to be an Equal Opportunity Employer

  Individuals seeking employment at Allbound are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Customer Success Manager

Allbound is seeking an energetic and effective Customer Success Manager to drive adoption, value and build relationships to ensure WILDLY successful customers, in order to secure client retention and revenue growth of our growing client base.

This person should be comfortable engaging and consulting with C-level executives as well as developing relationships with various management levels and organizational teams. The key to success in this role is to communicate the value of Allbound and connect the client’s business objectives to that value in addition to disseminating best practices and a deep knowledge of product capabilities and functionality.

Does this sound like you? if so, apply now.

Primary Responsibilities:

• Work with a driven and highly motivated team to provide a world-class client experience for some of the world’s largest channel-centric companies
• Develop a relationship with customer executive sponsors and influencers to align their key sales and marketing objectives with the value and functionality of Allbound
• As an industry expert, you will be the primary point of contact for the customer and manage the day-to-day customer relationship
• Participate in a partner planning process that develops usage objectives, financial targets, and critical milestones associated with a productive partner relationship
• Organize and conduct product trainings, understanding customer baseline goals and defining success metrics and benchmarks for success
• Conduct regular business reviews and account meetings to communicate best practices, develop plans for expanded usage and use case examples for leveraging new product features and functionality
• Proactively monitor and report on customer usage and success to internal teams
• Create and deliver QBRs; informing customer of solution successes and making recommendations for optimization
• Ensure that all customers derive maximum value from their investment in Allbound
• Identify and grow Allbound within the marketing industry and collaborate with sales teams to ensure growth attainment.

Qualifications:

• 2+ years’ experience in an account management or relationship management role, preferably within a SaaS company environment
• Understanding of internal processes and business operations for successful sales, marketing channel strategies
• Gap analyses to identify new content and new growth opportunities
• Proven effectiveness at leading and facilitating executive workshops/programs
• Excellent oral and written communication skills along with an ability to work with a broad range of internal and external clients
• A strong ability to perform independently while working in a fast-paced team environment
• Channel Experience preferred
• Experience using Salesforce and Zendesk a plus

Benefits and Perks

• Medical, Dental, & Vision Insurance
• Short/Long-Term Disability & Assistance Program
• 401K Plan with a company match
• Unlimited PTO
• Life Insurance
• LifeGuide

Outbound Sales Development Representative

Allbound is seeking an #AllStar Sales Development Representative to generate outbound meetings.  You’ll get the chance to work in a fast-paced environment with an incredible coach and plenty of opportunities for advancement as we continue to grow.  Our U.S. Sales Manager and one of our top AEs started as SDRs only a few years ago!

Does this sound like you? if so, apply now

• Primary Responsibilities

  • Generate at least 7 qualified meetings per month
  • Hit daily/weekly/monthly KPIs and metrics
  • Utilize multiple touch points to qualify potential opportunities
  • Keep up to date with our industry and the technology landscape to ensure you are a trusted resource to prospects
  • Align Allbound solutions with prospect business objectives and needs
  • Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM
  • Achieve or exceed monthly and quarterly quotas of qualified opportunities

   

  Required Experience

  • The ability to demonstrate a consultative selling approach in the mid-market/enterprise space
  • Experience managing your own schedule as a remote employee 
  • Ability to work in a culture of training and accountability
  • Excellent communication skills
  • The ability to guide prospects through the Allbound sales process.

   

  Intangibles

  • Detail-oriented
  • Life-long learner
  • High Emotional Intelligence
  • Business-minded thinker
  • Process-driven
  • Team player who loves to share knowledge and credit
  • Loves a startup environment

  Benefits & Perks

  • Competitive Salary & Bonus
  • 401(k)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Work with an incredible team!
  • Hybrid work from home

Customer Success Specialist

Allbound is seeking a Customer Success Specialist. You will be a key member of our team and will play a critical role by supporting.

The CS Specialist is responsible for understanding the needs of clients, adapting production onboarding and training, and setting up clients for success in order to achieve tangible results from the Allbound platform.

To be a good fit for the position, we have to make sure we align on a few key things. The ideal candidate for this role is eager to work for a SaaS startup that is poised for continued growth.

Does this sound like you? if so, apply now.

Primary Responsibilities:

• • • Work with a driven and highly motivated team to provide a world-class client experience for some of the world’s largest channel-centric companies
    • Develop a relationship with customer executive sponsors and influencers to align their key sales and marketing objectives with the value and functionality of Allbound
    • As an industry expert, you will be the primary point of contact for the customer and manage the day-to-day customer relationship
    • Participate in a partner planning process that develops usage objectives, financial targets, and critical milestones associated with a productive partner relationship
    • Organize and conduct product trainings, understanding customer baseline goals and defining success metrics and benchmarks for success
    • Conduct regular business reviews and account meetings to communicate best practices, develop plans for expanded usage and use case examples for leveraging new product features and functionality
    • Proactively monitor and report on customer usage and success to internal teams
    • Create and deliver QBRs; informing customer of solution successes and making recommendations for optimization
    • Ensure that all customers derive maximum value from their investment in Allbound
    • Identify and grow Allbound within the marketing industry and collaborate with sales teams to ensure growth attainment.

Qualifications:

• • • 2+ years’ experience in an account management or relationship management role, preferably within a SaaS company environment
    • Understanding of internal processes and business operations for successful sales, marketing channel strategies
    • Gap analyses to identify new content and new growth opportunities
    • Proven effectiveness at leading and facilitating executive workshops/programs
    • Excellent oral and written communication skills along with an ability to work with a broad range of internal and external clients
    • A strong ability to perform independently while working in a fast-paced team environment
    • Channel Experience preferred
    • Experience using Salesforce and Zendesk a plus

Benefits and Perks

• • • Medical, Dental, & Vision Insurance
    • Short/Long-Term Disability & Assistance Program
    • 401K Plan with a company match
    • Unlimited PTO
    • Life Insurance
    • LifeGuides

Security Specialist

Allbound is seeking a detail-oriented and process-driven Security Specialist to improve our application, system, and infrastructure security and maintain secure operations. You will be a key member of a growing engineering team building a robust security and privacy program to meet high customer expectations.  

The ideal candidate for this role is eager to work for a SaaS startup poised for continued growth. Our future Security Specialist is seeking an opportunity to grow and advance within a quickly expanding company and industry.

Does this sound like you? If so, apply now.

• Primary Responsibilities

  • Advice and guide product security strategy (“security by design”) together with the engineering team
  • Execute and guide threat modeling exercises and security risk analyses during design/development phases
  • Own and perform Application Security Vulnerability Management
  • Assist in developing automated security testing to validate that secure coding best practices are being used.
  • Lead all the compliance and audit processes for Allbound (SOC2, GDPR, CCPA, etc)
  • Support the engineering teams in growing and maintaining the Cloud Infrastructure on AWS
  • Guarantee compliance with privacy regulations from a product development perspective
  • Protects the systems by defining access privileges, control structures, and resources.
  • Monitor and improve security controls in the design and development phases:
    • Security baseline
    • Code review process
    • Vulnerability management (e.g., of open source packages)
    • Vulnerability scanning (tooling and configuration)
    • Application security testing
  • Follow up incident response management and vulnerability disclosure processes.
  • Stay up-to-date with the latest security/privacy technologies, trends, and regulations and translate impact to the business stakeholders.

  Required Experience

  • Bachelor’s Degree in CS or related field or equivalent experience
  • Solid understanding of security protocols, cryptography, authentication, authorization, and best practices
  • Familiar with OWASP projects (Top 10, ASVS, SAMM, …)
  • Familiarity with common security libraries, security controls and common security flaws.
  • Understanding of network and web-related protocols (such as TCP/IP, UDP, HTTP, HTTPS, SSL, etc.)
  • Understanding of virtualization and container technologies (Docker, Kubernetes) 
  • Experience with the AWS networking services WAF, VPC, NACL, Security Groups, Route53, etc
  • Experience implementing multi-factor authentication, single sign-on, identity management, or related technologies
  • Experience with agile development process across international teams
  • Good verbal, written, presentation, facilitation, and interaction skills, including the ability to effectively communicate risks, issues, and concepts to multiple organization levels and customer management
  • Experience with SAST and DAST tools.

  Big Pluses

  • Experience achieving and maintaining compliance with SOC2, NIST 800-53, and other security frameworks
  • Professional security training and certification
  • Hands-on experience with Docker, Kubernetes and managing the complete cloud infrastructure for a SaaS company
  • Hands-on experience with EDR, Cloud Proxy, SSO, MDR, MDM.
  • Hands-on experience with managing build and deployment pipelines

  Intangibles

  • Customer-centric mindset
  • Detail-oriented
  • Life-long learner
  • Business-minded thinker
  • Process-driven
  • Team player who loves to share knowledge and credit
  • Loves a startup environment

  Benefits and Perks

  • Competitive Salary
  • Paid Holidays
  • Medical  Insurance
  • One of the best PTO policies

Junior Engineer

 Allbound is seeking a Junior Engineer. You will manage a variety of day to day activities across our teams and provide information and assistance. You will be working very closely with support and engineering teams. 

Does this sound like you? if so, apply now.

• • EDUCATION AND EXPERIENCE

    • Bachelor’s Degree in Computer Science, Software Engineering, or related field / extensive work experience
    • Basic understanding of any programming language.
    • Good understanding of OOPS.
    • Knowledge of Javascript is a big plus 
    • Strong verbal and written communication skills, solid team player, with demonstrated abilities in analysis and problem-solving.
    • A sense of ownership and pride in your performance and its impact on the company’s success
    • Ability to navigate multiple web applications simultaneously

     

    SKILLS AND COMPETENCIES

    • Ability to anticipate and articulate problems
    • Well-organized and detail-oriented
    • Ability to prioritize and recognize appropriate escalation points and processes
    • Process-driven
    • Good communication skills, both written and verbal
    • Team player who loves to share knowledge and credit

     

    PRIMARY RESPONSIBILITIES

    • Providing customers with support on SSO and CRM integrations
    • Work with the Product team and implement (PHP) enhancements to the above features
    • Modifying user-facing features using jQuery/ HTML/ CSS/ JS
    • Inspecting websites using browser developer tools to spot coding errors
    • Troubleshooting features of the platform to solve end-user issues
    • Work closely with other support teams to ensure an exceptional customer experience
    • Improve overall efficiency by enhancing internal process

     

    BENEFITS AND PERKS

    • Competitive Compensation
    • Best industry vacation policy
    • Medical & Vision Insurance
    • Wellness Benefits
    • Accelerated growth path into the Engineering team.