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Current Openings at Allbound
Are you energetic, entrepreneurial, and interested in joining a team with outstanding culture and technology? If so, we’d love to hear from you. Browse our current job openings to get started.

QA Automation Engineer

Gurgaon, Haryana, India

Full-Time

Mid-Level

Product

Allbound is seeking a QA Automation Engineer, who thrives in a fast paced environment. You will work closely with our Product and Engineering teams to expand our PRM platform globally, to support our ever growing customer base.

The QA Automation Engineer will be responsible for overall quality of the product and should take ownership of quality of sprint deliveries. You will coordinate and oversee technical standards, including coding standards, tools and platforms for quality assurance.

Does this sound like you? if so, apply now

Responsibilities

      • Develop and configure software that delivers test automation suites that meet our business coverage objectives
      • Write and maintain test cases
      • Take ownership of projects and sprints deliverables
      • Learn and understand the business domain and application architecture
      • Perform initial diagnosis when automated test suites fail
      • Be a stakeholder & contributor for projects which aims to continuously improve the QA function at Allbound
      • Improve process and quality via test and process automation: defining right strategy and technology based on process and architecture assessment by engaging different roles and stakeholders

 

Qualifications

      • Expert in UI Automation using tools like Selenium web driver & Automation framework development with HANDS-ON
      • HANDS-ON with Katalon Studio would be a plus
      • Proficient in Java/Groovy/Python as programming language
      • Expert in API testing (manual and automation) using Rest Assured framework, Postman, etc.
      • Exposure and know-how of performance testing and security testing tools
      • Knowledge of AWS / Cloud would be a plus
      • Should be self-driven engineer with desire to use practical and professional concepts in QA along with application of QA standards and procedures to resolve routine issues
      • Should be able to write use cases based on product requirements, execute them and report issues in bug tracking system
      • Should be self starter, lead and self contributing to the QA team to build robust and flexible Automated Testing Framework
      • Hands-on current experience authoring, building and adopting large scale, cross-functional automation frameworks with well-balanced coverage across back-end integration, database levels, UI.

Front End Engineer

Remote

Full-Time

Experience

Product

Allbound is seeking a detail-oriented and process-driven Front-end Engineer. If React, HTML5 and CSS are your jam, this is your festival. You will be a large part of a small team of dedicated developers building out a feature-rich, API-driven platform that hosts a variety of big logos around the globe.

As a front-end engineer your input is vital, as you will help shape the platform, the code, and the product vision. Your code, written in this agile environment, will go from concept to completion quickly, but smartly. You’ll be able to put your stamp on this product from day one.

Does this sound like you? If so, apply now. 

Primary Responsibilities:

      • Executing product vision with the team
      • Designing, developing and delivering the frontend platform that supports new features in a lean, agile environment
      • Taking ownership of features from backlog through deployment
      • Assisting in continuous improvement in engineering practices
      • Mentoring and growing with team members
      • Enthusiastically seeking feedback and training to continue to improve and develop skills

Qualifications

      • 3+ years experience in web-based front-end development with a specific focus on React and Redux ecosystem
      • Advanced experience with REST API interaction
      • Advanced skills in HTML 5 and CSS 3
      • Advanced experience with the DOM, DOM manipulation and the ins and outs of asynchronous web development including a strong JavaScript skills including ES6
      • Ability to create complex interfaces with HTML and CSS from fidelity designs and prototypes
      • Experience with at least one of the major build tools: webpack, gulp, grunt, etc.
      • Familiar with Node and npm (don’t need to be an expert)
      • Proficient in OOO pattern and development
      • Proficient in devops practices with tools such as GitHub

A Big Plus

      • Experience with Sass
      • Familiar with CSS methodologies such as BEM, SMACSS, Atomic design, etc.
      • Experience with Jira or similar tool to track user stories through development
      • Experience with multi-tenant SaaS infrastructure development a plus
      • Comfortable in Agile Scrum development
      • Bachelor’s Degree in CS or related field a plus

Benefits and Perks

      • Competitive Compensation
      • Unlimited Paid Time Off (PTO)
      • Paid Holidays
      • Medical, Dental & Vision Insurance
      • Short/Long-Term Disability & Assistance Program
      • Health Reimbursement Account
      • Pet Insurance
      • 401k

Customer Support Engineer

Remote

Full-Time

Mid-Level

Customer Experience

Allbound is seeking a Support Specialist for our Customer Support Team. This is a key member of our Customer Success team and will help support customers in their adoption and expansion of the Allbound product. This role will help the team provide exceptional support and education to our customers. 

Does this sound like you? If so, apply now. 

EDUCATION AND EXPERIENCE

  • At least two years’ experience in technical support
  • Ability to navigate multiple web applications simultaneously
  • Applying styles to website elements using CSS
  • Understanding of JavaScript and its workarounds
  • Preferred:
    • Experience with Zendesk Support and Guides
    • Experience with working in SaaS company
    • Code management and keeping track of snippets
    • Quality assurance testing
    • Strong customer service and support background

SKILLS AND COMPETENCIES

  • Ability to anticipate and articulate problems
  • Well-organized and high attention to detail
  • Ability to prioritize and recognize appropriate escalation points and processes
  • Remain customer-focused and gain insight into customer needs
  • Good communication skills, both written and verbal

PRIMARY RESPONSIBILITIES

  • Helps identify and create Knowledge Base articles
  • Providing customers with front-end support using HTML, CSS, JS
  • Modifying user-facing features using jQuery
  • Inspecting websites using browser developer tools to spot coding errors
  • Troubleshooting features of the platform to solve end-user issues
  • Ensure Allbound is operating with best-in-class support management
  • Solves and completes customer support tickets
  • Work closely with other functional teams to ensure an exceptional customer experience
  • Drives to achieve business objectives and meet quality, delivery metrics; achieves contractual service levels and agreements; and manages the delivery of solutions
  • Improve overall efficiency by enhancing internal process

BENEFITS AND PERKS

  • Competitive Compensation
  • Unlimited Paid Time Off (PTO)
  • Medical, Dental & Vision Insurance
  • Short/Long-Term Disability & Assistance Program
  • Health Savings Account
  • 401k with match
  • Pet Insurance

 

Are you ready to become an #Allstar? We thought so, send in your application today.

    Sr. Software Engineer (Front End)

    Gurgaon, Haryana, India

    Full-Time

    Mid Level

    Product

    Allbound is seeking a detail-oriented and process-driven Front-end Engineer. If React, HTML5 and CSS are your jam, this is your festival. You will be a large part of a small team of dedicated developers building out a feature-rich, API-driven platform that hosts a variety of big logos around the globe.

    As a front-end engineer your input is vital, as you will help shape the platform, the code, and the product vision. Your code, written in this agile environment, will go from concept to completion quickly, but smartly. You’ll be able to put your stamp on this product from day one.

    Does this sound like you? if so, apply now.

    Responsibilities

    • Develop and configure software that delivers test automation suites that meet our business coverage objectives
    • Write and maintain test cases
    • Take ownership of projects and sprints deliverables
    • Learn and understand the business domain and application architecture
    • Perform initial diagnosis when automated test suites fail
    • Be a stakeholder & contributor for projects which aims to continuously improve the QA function at Allbound
    • Improve process and quality via test and process automation: defining right strategy and technology based on process and architecture assessment by engaging different roles and stakeholders

    Qualifications

    • Expert in UI Automation using tools like Selenium web driver & experience with automation framework development
    • HANDS-ON with Katalon Studio would be a plus
    • Proficient in Java/Groovy/Python as a programming language
    • Expert in API testing (manual and automation) using Rest Assured framework, Postman, etc.
    • Exposure and know-how of performance testing and security testing tools
    • Knowledge of AWS / Cloud would be a plus
    • Should be a self-driven engineer with the desire to use practical and professional concepts in QA along with the application of QA standards and procedures to resolve routine issues
    • Should be able to write use cases based on product requirements, execute them and report issues in the bug tracking system
    • Should be self-starter, lead, and self contributing to the QA team to build robust and flexible Automated Testing Framework
    • Hands-on current experience authoring, building, and adopting large-scale, cross-functional automation frameworks with well-balanced coverage across back-end integration, database levels, UI.

    Benefits and Perks

    • Competitive Compensation
    • Paid Time Off (PTO)
    • Paid Holidays
    • Medical Insurance

    Sr Software Engineer (Backend)

    Remote

    Full-Time

    Mid Level

    Product

    Allbound is seeking a detail-oriented and process-driven Lead Engineer (Backend). You will be a large part of a small team of dedicated developers building out a feature-rich, API-driven platform

    To be a good fit for the position, we have to make sure we align on a few key things. The ideal candidate for this role is eager to work for a SaaS startup that is poised for continued growth. Your code, written in this agile environment, will go from concept to completion quickly, but smartly. You’ll be able to put your stamp on this product from day one.

    Does this sound like you? if so, apply now

    • Required Experience

        Bachelor’s Degree in Computer Science, Software Engineering, or related field / extensive work experience

        Expert-level knowledge in object-oriented PHP programming (5+ years)

        Experienced in writing testable, and reusable PHP modules using Laravel Framework

        Advanced knowledge of HTTP API development and patterns like REST (3+ years)

        Advanced experience with SQL or NoSQL database design and interaction (2+ years)

        Basic understanding of DevOps concepts (AWS, Docker Containers)

        Comfortable with Agile development methodologies such as Scrum and Kanban

        A sense of ownership and pride in your performance and its impact on the company’s success

        Strong verbal and written communication skills, solid team player, with demonstrated abilities in analysis and problem-solving.

       

      Big Pluses

            Experience with microservices architectures

            Understanding of React.js and its core principles

        Security-conscious and familiar with best practices and industry standards

        Experience with container management systems like Kubernetes

        Proficient with AWS services, especially in the Compute, Database, Storage, and Analytics products

        Proficient with CI/CD platforms

        CMS development experience

        Knowledge of “the channel” or indirect sales teams and software they use (they are our users)

       Characteristics

        Detail-oriented

        Life-long learner

        Process-driven

        Team player who loves to share knowledge and credit

       

      Benefits and Perks

          • Competitive Compensation
          • Best industry vacation policy
          • Medical & Vision Insurance
          • Wellness Benefits

      Allbound is Proud to be an Equal Opportunity Employer

      Individuals seeking employment at Allbound are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

    Implementation Specialist

    Remote

    Full-Time

    Mid Level

    Customer Experience

    Allbound is seeking a Customer Success Implementation Specialist. You will be a key member of our team and will play a critical role by establishing rapport and building strong client relationships as one of the first points of contact after contracts are signed. 

    The CS Implementation Specialist is responsible for understanding the needs of clients, adapting production on-boarding and training, and setting up clients for success in order to achieve tangible results from the Allbound platform. 

    To be a good fit for the position, we have to make sure we align on a few key things. The ideal candidate for this role is eager to work for a SaaS startup that is poised for continued growth. 

    Does this sound like you? if so, apply now.

    EDUCATION AND EXPERIENCE

        • Minimum
          • At least two years’ experience in SaaS implementation services or customer success/support services
          • Project management experience
          • Experience on-boarding customers to a new application
        • Preferred
          • Experience in Customer Success software (i.e. Gainsight, Totango, Amity, etc)
          • Experience with CRM software, specifically Salesforce.com

    SKILLS AND COMPETENCIES 

        • Deliver and exceed quality customer service expectations. 
        • Analytical and logical ability to understand business workflows and how they map to base application functionality.
        • Well-organized, with a high attention to detail and ability to prioritize.
        • The ability to manage multiple projects simultaneously and work within fixed deadlines.
        • The ability to work with other functional teams internally and externally to achieve results.
        • Perform with a professional demeanor while utilizing sound judgment and time management skills.
        • Natural affinity for building relationships and rapport
        • Ability to anticipate and articulate problems

    PRIMARY RESPONSIBILITIES

        • Manage and coordinate multiple customer implementations simultaneously.
        • Take responsibility for the success of customer implementations of Allbound software and integrations. 
        • Consult with customers to gather requirements and translate to the Allbound platform features and functionalities using product and industry best practices.
        • Configure the Allbound platform for customers using a training and enablement approach.
        • Ensure that customers are knowledgeable about, and can successfully use, Allbound’s products and services.
        • Facilitate touch points and status meetings with customers in a timely and professional manner.
        • Develop and share best practices, project standards and methodologies with team members to continually improve the quality, effectiveness, and efficiency of our processes, policies and procedures.
        • Become an expert and maintain working knowledge of the Allbound platform and features to educate customers on the use and benefits of our products
        • Work closely with other functional teams to troubleshoot functional issues during implementation to ensure an exceptional customer experience

     

    BENEFITS AND PERKS

        • Competitive Compensation
        • Unlimited Paid Time Off (PTO)
        • Medical, Dental & Vision Insurance
        • Short/Long-Term Disability & Assistance Program
        • Health Savings Account
        • 401k with match
        • Pet Insurance

     

    Are you ready to become an #Allstar? We thought so, send in your application today.

    Customer Success Specialist

    Remote

    Full-Time

    Entry Level

    Customer Experience

     

     

     

     

    Allbound is seeking a Customer Success Specialist. You will be a key member of our team and will play a critical role by supporting.

    The CS Specialist is responsible for understanding the needs of clients, adapting production onboarding and training, and setting up clients for success in order to achieve tangible results from the Allbound platform.

    To be a good fit for the position, we have to make sure we align on a few key things. The ideal candidate for this role is eager to work for a SaaS startup that is poised for continued growth.

    Does this sound like you? if so, apply now.

    Primary Responsibilities:

        • Work with a driven and highly motivated team to provide a world-class client experience for some of the world’s largest channel-centric companies
        • Develop a relationship with customer executive sponsors and influencers to align their key sales and marketing objectives with the value and functionality of Allbound
        • As an industry expert, you will be the primary point of contact for the customer and manage the day-to-day customer relationship
        • Participate in a partner planning process that develops usage objectives, financial targets, and critical milestones associated with a productive partner relationship
        • Organize and conduct product trainings, understanding customer baseline goals and defining success metrics and benchmarks for success
        • Conduct regular business reviews and account meetings to communicate best practices, develop plans for expanded usage and use case examples for leveraging new product features and functionality
        • Proactively monitor and report on customer usage and success to internal teams
        • Create and deliver QBRs; informing customer of solution successes and making recommendations for optimization
        • Ensure that all customers derive maximum value from their investment in Allbound
        • Identify and grow Allbound within the marketing industry and collaborate with sales teams to ensure growth attainment.

    Qualifications:

        • 2+ years’ experience in an account management or relationship management role, preferably within a SaaS company environment
        • Understanding of internal processes and business operations for successful sales, marketing channel strategies
        • Gap analyses to identify new content and new growth opportunities
        • Proven effectiveness at leading and facilitating executive workshops/programs
        • Excellent oral and written communication skills along with an ability to work with a broad range of internal and external clients
        • A strong ability to perform independently while working in a fast-paced team environment
        • Channel Experience preferred
        • Experience using Salesforce and Zendesk a plus

     

    Benefits and Perks

        • Medical, Dental, & Vision Insurance
        • Short/Long-Term Disability & Assistance Program
        • 401K Plan with a company match
        • Unlimited PTO
        • Life Insurance
        • LifeGuides

    Security Specialist

    Gurgaon, Haryana, India

    Full-Time

    Mid Level

    Product

    Allbound is seeking a detail-oriented and process-driven Security Specialist to improve our application, system, and infrastructure security and maintain secure operations. You will be a key member of a growing engineering team building a robust security and privacy program to meet high customer expectations.  

    The ideal candidate for this role is eager to work for a SaaS startup poised for continued growth. Our future Security Specialist is seeking an opportunity to grow and advance within a quickly expanding company and industry.

    Does this sound like you? If so, apply now.

    • Primary Responsibilities

      • Advice and guide product security strategy (“security by design”) together with the engineering team
      • Execute and guide threat modeling exercises and security risk analyses during design/development phases
      • Own and perform Application Security Vulnerability Management
      • Assist in developing automated security testing to validate that secure coding best practices are being used.
      • Lead all the compliance and audit processes for Allbound (SOC2, GDPR, CCPA, etc)
      • Support the engineering teams in growing and maintaining the Cloud Infrastructure on AWS
      • Guarantee compliance with privacy regulations from a product development perspective
      • Protects the systems by defining access privileges, control structures, and resources.
      • Monitor and improve security controls in the design and development phases:
        • Security baseline
        • Code review process
        • Vulnerability management (e.g., of open source packages)
        • Vulnerability scanning (tooling and configuration)
        • Application security testing
      • Follow up incident response management and vulnerability disclosure processes.
      • Stay up-to-date with the latest security/privacy technologies, trends, and regulations and translate impact to the business stakeholders.

      Required Experience

      • Bachelor’s Degree in CS or related field or equivalent experience
      • Solid understanding of security protocols, cryptography, authentication, authorization, and best practices
      • Familiar with OWASP projects (Top 10, ASVS, SAMM, …)
      • Familiarity with common security libraries, security controls and common security flaws.
      • Understanding of network and web-related protocols (such as TCP/IP, UDP, HTTP, HTTPS, SSL, etc.)
      • Understanding of virtualization and container technologies (Docker, Kubernetes) 
      • Experience with the AWS networking services WAF, VPC, NACL, Security Groups, Route53, etc
      • Experience implementing multi-factor authentication, single sign-on, identity management, or related technologies
      • Experience with agile development process across international teams
      • Good verbal, written, presentation, facilitation, and interaction skills, including the ability to effectively communicate risks, issues, and concepts to multiple organization levels and customer management
      • Experience with SAST and DAST tools.

      Big Pluses

      • Experience achieving and maintaining compliance with SOC2, NIST 800-53, and other security frameworks
      • Professional security training and certification
      • Hands-on experience with Docker, Kubernetes and managing the complete cloud infrastructure for a SaaS company
      • Hands-on experience with EDR, Cloud Proxy, SSO, MDR, MDM.
      • Hands-on experience with managing build and deployment pipelines

      Intangibles

      • Customer-centric mindset
      • Detail-oriented
      • Life-long learner
      • Business-minded thinker
      • Process-driven
      • Team player who loves to share knowledge and credit
      • Loves a startup environment

      Benefits and Perks

      • Competitive Salary
      • Paid Holidays
      • Medical  Insurance
      • One of the best PTO policies

    Sr Software Engineer (Backend)

    Remote

    Full-Time

    Mid Level

    Product

    Allbound is seeking a detail-oriented and process-driven Senior Engineer (Backend). You will be a large part of a small team of dedicated developers building out a feature-rich, API-driven platform

    To be a good fit for the position, we have to make sure we align on a few key things. The ideal candidate for this role is eager to work for a SaaS startup that is poised for continued growth. Your code, written in this agile environment, will go from concept to completion quickly, but smartly. You’ll be able to put your stamp on this product from day one.

    Does this sound like you? if so, apply now

    Required Experience

    • Bachelor’s Degree in Computer Science, Software Engineering, or related field / extensive work experience
    • Expert-level knowledge in object-oriented PHP programming (5+ years)
    • Experienced in writing testable, and reusable PHP modules using Laravel Framework
    • Advanced knowledge of HTTP API development and patterns like REST (3+ years)
    • Advanced experience with SQL or NoSQL database design and interaction (2+ years)
    • Basic understanding of DevOps concepts (AWS, Docker Containers)
    • Comfortable with Agile development methodologies such as Scrum and Kanban
    • A sense of ownership and pride in your performance and its impact on the company’s success
    • Strong verbal and written communication skills, solid team player, with demonstrated abilities in analysis and problem-solving.

     

    Big Pluses

    • Experience with microservices architectures
    • Understanding of React.js and its core principles
    • Security-conscious and familiar with best practices and industry standards
    • Experience with container management systems like Kubernetes
    • Proficient with AWS services, especially in the Compute, Database, Storage, and Analytics products
    • Proficient with CI/CD platforms
    • CMS development experience
    • Knowledge of “the channel” or indirect sales teams and software they use (they are our users)

    Characteristics

    • Detail-oriented
    • Life-long learner
    • Process-driven
    • Team player who loves to share knowledge and credit

     

    Benefits and Perks

        • Competitive Compensation
        • Best industry vacation policy
        • Medical & Vision Insurance
        • Wellness Benefits

    Hey Future #AllStar,

    We’re Allbound, a fast-growing, innovative, tech startup. At Allbound, our goal is to make businesses and partnerships run smoother and more efficiently through technology. The Allbound platform empowers companies to train, onboard, collaborate, and track deals and opportunities with partners. Simply put, we make it easy to work with partners, helping everyone stay on the same page.

    Now that you know what we do, you’re probably wondering, what’s our culture like? We’re passionate about providing the best solutions for our customers, and that could not be accomplished without our team of #Allstars. We celebrate wins and losses together, and take every opportunity to embrace challenges with optimism. Overall, we’re here to make a difference the way people do business, all over the world.

    Think you’ve got what it take to be an #Allstar too?

    Does this sound like you? If so, apply now.

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