Allbound Logo - Partner Programs

Take a peek
under the hood

Gain visibility into partner actions and engagement with Allbound’s PRM platform.

ROI Calculator

Gain visibility into partner actions and engagement with Allbound's PRM platform.


ROI Calculator

Check it Out →

RESOURCES

Events

Privacy FAQ

Q: What is a subprocessor?
A: A subprocessor is a third party engaged by Allbound to process data on Allbound’s behalf to fulfill Allbound obligations as a data processor. Subprocessors operate according to Allbound instructions and are bound by respective data protection terms.

Q: Does Allbound use subprocessors?
A: Allbound utilizes third-party organizations as subprocessors. To effectively perform our services, we may require the transfer of Personal Data to subprocessors. We take responsibility for the actions of our subprocessors. You may find our current list of sub-processors at the below link.
https://www.allbound.com/sub-processors/

Q: Does a written agreement exist between Allbound and each of its subprocessors where personal data is /will be disclosed to, or otherwise processed by, such sub-processors?
A: Allbound does have a Data Processing Agreement in place with all of its subprocessors. Where required, Allbound may also sign Standard Contractual Clauses (where applicable) with its subprocessors and will ensure that supplementary measures have been put in place (where applicable) by these subprocessors to ensure that all data is processed to the highest standards.

Q: How do we notify you of a new subprocessor?
A: Prior to engaging any new subprocessor, Allbound will update the web pages where we list our subprocessors.

Q: How does the notification process look like in the event of a security breach?
A: Allbound will notify customers without undue delay after becoming aware of any actual breach of personal data by us or our subprocessors.

Q: How does Allbound ensure its subprocessors have appropriate technical and security measures to ensure a level of protection appropriate to the risk?
A: Agreements with subprocessors are legally reviewed, and their commitment to data protection and security and GDPR and any other applicable data protection laws are confirmed. Additionally, Allbound may also vet if the subprocessors are compliant with any of the data privacy standards by reviewing any security/ privacy attestation reports performed by external assessors on behalf of the subprocessor.

Q: What happens to the Personal Data after termination or expiration of the relevant contract?
A: Allbound will at customer’s discretion, delete or return the personal data after the end of the provision of the services relating to processing, and delete any remaining copies. We are only entitled to retain such Personal Data, which we are obligated to keep to comply with any applicable law or which is required to retain for insurance, accounting, taxation, or record-keeping purposes.

Q: How does Allbound make its employees aware of personal data privacy and protection?
A: Allbound employees are made aware of their obligations to protect customer data upon hire and are required to sign an NDA / confidentiality agreement that, among other obligations, requires employees to maintain the confidentiality of customer data. Additionally, privacy awareness training has been added as a mandatory requirement for employees.

Q: Who may a customer or data subject contact for any questions or comments about personal data maintained by Allbound?
A: Customers and data subjects may contact Allbound via the Contact Form available on the Allbound website.The direct link for the contact form is mentioned below https://www.allbound.com/contact/

Q: What is Allbound doing to ensure compliance with data protection laws?
A: Here at Allbound, we take privacy and security seriously. This includes complying with GDPR, CCPA and other applicable data protection laws found in different jurisdictions. Mentioned below are some of the initiatives undertaken with regard to data security and privacy.

I. We are attested according to SOC2 Type 2 standards.
II. Allbound conducts security reviews / evaluates external audit reports of vendors to ensure they maintain an appropriate level of privacy and security.
III. Security and Privacy awareness training are initiated for employees to raise awareness of privacy and security within the organization.
IV. If a data breach were to happen, Allbound has dedicated security and engineering teams on call and defined incident response processes to act swiftly and in accordance with applicable data protection laws and customer contracts, including notifying our customers, authorities or affected individuals as applicable.
V. Furthermore, Allbound also engages with external cybersecurity advisors to support our efforts in security and privacy.
VI. Allbound maintains appropriate contracts with vendors in order to safeguard privacy and security by binding and enforcing data processing agreements with vendors.

Q: How often does Allbound update its list of subprocessors?
A: Allbound, at its discretion, would periodically refresh its list of subprocessors and make it visible on Allbound’s website. At the end of each annual year, Allbound undergoes an extensive review of its security and privacy processes and henceforth any privacy related changes will be reflected on Allbound website.

Q: How does Allbound make its employees aware of personal data privacy and protection?
A: Allbound employees are made aware of their obligations to protect customer data upon hire and are required to sign a NDA / confidentiality agreement that, among other obligations, requires employees to maintain the confidentiality of customer data. Additionally, privacy awareness training has been added as a mandatory requirement for employees.