The Customer Success industry is established and expanding. Attend the 5th Annual Customer Success Summit to hear visionaries and leaders reveal next steps to building truly customer-centric organizations to surpass your business goals.
The Role of Partners in the Subscription Economy
Scott Salkin | CEO and Founder of Allbound
For decades, channel partner programs have been a key strategy for companies looking to accelerate sales while lowering customer acquisition costs. Today, that paradigm is changing. Partners are less critical to pre-sales, net-new revenue and margins - and more critical than ever to customer adoption, value and churn. But how do you implement a through-partner customer success model? Where does it fit within the organization? And what are the most critical components for working with partners to make sure that you're accomplishing your #1 goal - having tremendously happy customers.
Tuesday, February 28, 2017 1:30pm - 2:10pm
780 Mission St, San Francisco, CA 94103